Dear guests of Glemm Lodge,
If you follow the media at the moment, a difficult winter is imminent & especially in the coming days, further tightening of tourist rental is to be expected.
Due to the ongoing situation regarding COVID-19, I would like to inform you about important measures for the winter season 2020/21.
When booking an apartment, my guests can expect trustful interaction from me. I want to set up my accommodation in the best possible way and rely on a 0% risk & 100% security philosophy.
This philosophy is made up of the following 3 guidelines:
1. Full refund in case of lockdown
If a stay in the Glemm Lodge Apartments in Saalbach Hinterglemm is not possible due to a lockdown, the guest will receive a full refund of the booking price.
This also applies if a journey to Saalbach Hinterglemm is not possible due to the border closure from Austria or the guest’s country.
2. Free postponement in the event of a travel warning
In the event that the state or federal state issues a travel warning for the Saalbach Hinterglemm region, I offer you a free postponement of your holiday within the Glemm Lodge Apartments.
Your booking can be postponed to a later point in time in the 2020/21 or 2021/22 winter season & the booking amount will be credited to you for the later stay.
3. Flexible cancellation policy
The cancellation conditions are the non-plus-ultra for the guest and the main criterion in these very difficult times.
In order to give existing and future bookings of the guests a certain security, I rely on a free cancellation up to 10 days before arrival.
These guidelines not only apply to future bookings, but also to all existing bookings and I will inform the guests about the new cancellation conditions.
The tourism association will do everything and organize the ski operation so that you can spend a nice and safe winter holiday 2020/21 in Saalbach Hinterglemm.
I wish you a great holiday in the Glemm Lodge Apartments and hope you stay healthy.
Glemm Lodge Apartments